Frequently asked questions

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Items are not pre-packed - therefore we need a few days to process and sort items for your order. Depending on the size of your order or type of items, this may take longer to process. Most orders are sent on a 48 hour service.

Different measures suit different needs - the number of items in a kg can flucuate massively so we recommend weighing some of your own clothing items to get an idea of how many items might be in a kg. Alternatively we offer counted items so you will have a guaranteed amount.

We always welcome our customers to visit us, then you can see the stock for yourself before purchase. Please contact us if you would like to come in.

For any other questions please get in touch, a member of our team will be happy to help.